This article covers what to do if your employees are not receiving SMS messages from ClubsHR 




All employees


You may have missed the SMS checkbox when you publish a roster



Just one employee


The most common cause is an error in the mobile number registered on their ClubsHR profile. 



Please review carefully the employee mobile number, including that it has the correct country code. If you are still having problems, please contact the team at ClubsHR, who can assist.





Why are my employees are not receiving emails from ClubsHR?